All and all, the staff works so hard to make sure guests have a wonderful time. We never got to see Elvira our room cleaner, but every day we had fresh towels and a clean room and the room turned down before we came back from dinner. :) Alejandra at the pool was always there to refill drinks and surprised us with a couple of shots. Marco in the PC beach area made sure our drinks were always full and saved the day with a magic elixir that cured one of our friends hangover. In the preferred club restaurant Carlos always made sure our mimosas were full and was so friendly. And he also coordinated a surprise from the ET for our friends birthday. He always came over to our group to say hi each day. We also had a wonderful experience with the following: Edgar from the Entertainment team was so friendly. In addition to that, he hooked us up with Bali beds 3 of the other days and the front and center table for the fire show. Thursday was his day off but he made sure the party went off without a hitch. One of our friends celebrated a birthday while we were there and he helped plan a surprise beach party for him. Roberto went above and beyond for our group. Building 25’s concierge is Roberto, and this man is a complete gem. Our group chose preferred club and we were in building 25 at our request. I am so disappointed that I don’t think I will ever sponsor any Secrets Hotel ever.įrom the moment we checked in until our last goodbye cocktail, the team at Secrets Maroma was amazing. Shame on Secrets resort’s for allowing/ having this company around to take advantage of customer. This hotel is beautiful, but stay away from Unlimited Vacation Club!!. We could have taken many luxurious vacations for the money they scammed us. They got us good, for a large amount of money!!!. We would have to book hundreds of times to at least make up the the amount we payed them. They charge thousand of dollars to be part of this vacation club. The difference was only like $200 dollars or even cheaper at Travelocity!!!. We payed a large amount of money to only get access to a discount website that is not any better than Travelocity or Expedia, and only limited to the Secrets affiliated brands. They promise stays in their best rooms and preferential booking, that is just not true. They however are affiliated with this travel club that is a big scam. We visited this hotel las year as a promotion from Unlimited Travel Club.

Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. Hilton Tulum Riviera Maya All-Inclusive Resort.Hotels with Complimentary Breakfast in Playa Maroma.Secrets Maroma Beach Riviera Cancun Pool.Secrets Maroma Beach Riviera Cancun Rooms.Secrets Maroma Beach Riviera Cancun Gym.Secrets Maroma Beach Riviera Cancun Features.Hotels near Secrets Maroma Beach Riviera Cancun.

Secrets maroma cancun